Invoice exceptions
Matches each invoice to its purchase order and receipt, explains the mismatch, and routes it for resolution.
SAP, Coupa, email
Automate
Clause lookup
Answers questions like "which contracts allow X" across signed PDFs and scanned documents.
SharePoint, Box
Knowledge
Contract comparison
Produces a clause-by-clause comparison, flagging anything silently removed between versions.
Drive, Box
Knowledge
Dependency hygiene
Identifies vulnerable dependencies, opens upgrade pull requests, and groups them by risk level.
GitHub, Jira
Automate
Access review
Compares current entitlements against role definitions, drafts revocations, and assembles the evidence pack.
Okta, AWS, Workday
Automate
Incident write-up
Reconstructs the incident timeline from alerts, tickets, and chat logs, then drafts the post-incident review.
Splunk, Jira, Slack
Knowledge
Runbook truth-check
Identifies runbooks that reference decommissioned systems or former employees.
Confluence, ServiceNow
Knowledge
Impact analysis
Maps what a program does, what calls it, and what breaks if you change it.
z/OS, Git
For Z
Abend triage
Reads JCL, SYSOUT, and source code together, then proposes a fix.
z/OS, ServiceNow
For Z
Deal desk
Checks each deal against approved pricing, flags exceptions, and routes it for approval.
Salesforce, Drive
Automate
Onboarding
Creates accounts, assigns access by role, and pauses before granting production permissions.
Workday, Okta, M365
Automate
Policy answers
Answers policy questions from the employee handbook, with the relevant clause attached.
Confluence, Slack
Knowledge
Support deflection
Draws answers from historical tickets and past resolutions, escalating when confidence is low.
Zendesk, Confluence
Knowledge